We need to do a few things: we need to verify you are who you say you are; we need to do some basic credit enquiries; and we need to check you can afford the loan you’re asking for. During the Application process we will ask to enter the following information:

• South African ID Number.
• A valid cell phone number that is capable of receiving an SMS.
• Your Banking details.
• Employment Status

Rise Loans is an online business and if you have any enquiries you can email us.

Email: customercare@riseloans.co.za

Yes, we will carry out a credit check during the Application process but that doesn’t mean that if you have had problems in the past we’ll automatically reject your Application. We’re more interested in your recent history and your current capacity to repay the loan.

We take the security and privacy of our customers very seriously. We use industry-standard encryption and security measures to protect your personal information when you apply for a loan online. Our systems and procedures are regularly reviewed and updated to ensure that we maintain the highest levels of security.

You will receive an email requesting supporting documents, open the email and click on the link which will take you to a portal to upload documents.

Once your application is approved, the funds will be paid directly to your account within 20 minutes

Credit declines are based on your personal credit profile that is unique to you. There could be various reasons why your credit application was declined. The most common reasons are:

1. Affordability – your expenses could be greater than your income. That means you do not meet the affordability criteria.
2. Low credit score – you could not meet our internal lending credit score requirements as you credit score is too low.